{"id":418,"date":"2022-01-12T07:41:00","date_gmt":"2022-01-12T06:41:00","guid":{"rendered":"http:\/\/losinj-usluge.hr\/?page_id=418"},"modified":"2026-03-30T13:45:00","modified_gmt":"2026-03-30T12:45:00","slug":"informacije","status":"publish","type":"page","link":"https:\/\/losinj-usluge.hr\/?page_id=418","title":{"rendered":"INFORMACIJE I REKLAMACIJE"},"content":{"rendered":"<address><strong>LO\u0160INJ USLUGE D.O.O.<\/strong><\/address>\n<address>DRA\u017dICA 17\/A<\/address>\n<address>51550 MALI LO\u0160INJ<\/address>\n<address>E-mail : losinj-usluge@losinj-usluge.hr<\/address>\n<address>OIB: 56737455614 ,<\/address>\n<address>IBAN : HR79 23400091110212404<\/address>\n<address><strong>BIC (SWIFT): PBZG HR2X<\/strong><\/address>\n<address>\u00a0<\/address>\n<address>URED RADNO VRIJEME:<\/address>\n<address>Radno vrijeme ureda : pon-pet \u00a0od 07:00 do 15:00 sati\u00a0<\/address>\n<address>URED -RAD SA STRANKAMA<\/address>\n<address>Prijem stranaka: pon &#8211; pet od 08:00 do 13:00 sati (Pauza 11:00-11:30 sati)\u00a0\u00a0<\/address>\n<address>Prijem stranaka i prema dogovoru van uredovnog vremena prijema stranaka<\/address>\n<address>Ured tel\/fax:\u00a0 051\/233213<\/address>\n<h4>REKLAMACIJE<\/h4>\n<h4>Sukladno \u010dl. 10. Zakona o za\u0161titi potro\u0161a\u010da (NN 41\/14 , 110\/15, 14\/19, 19\/22), korisnici svoje reklamacije\/prigovore mogu podnositi, na sljede\u0107e na\u010dine:<\/h4>\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-lg-6 col-md-6 col-sm-12\">\n<p><strong>Osobno ili putem po\u0161te na adresu:<\/strong><\/p>\n<p><strong>LO\u0160INJ USLUGE D.O.O.<\/strong><br \/>\nDRA\u017dICA 17\/A<br \/>\n51550 MALI LO\u0160INJ, Hrvatska<\/p>\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12\">\n<p><strong>Putem e-maila: <\/strong><em><span class=\"cloaked_email\">reklamacije@losinj-usluge.hr\u00a0<\/span><\/em><\/p>\n<p><span style=\"font-size: inherit;\">Molimo da u svom prigovoru obavezno navedete adresu i odgovaraju\u0107e kontakt podatke na koje \u0107e se uputiti odgovor.<\/span><\/p>\n<p><a href=\"https:\/\/losinj-usluge.hr\/?attachment_id=3243\">Obrazac za reklamacije<\/a><\/p>\n<p><a href=\"https:\/\/losinj-usluge.hr\/?attachment_id=3242\">Odluka o imenovanju Povjerenstva za reklamacije<\/a><\/p>\n<p><a href=\"https:\/\/losinj-usluge.hr\/?attachment_id=3250\">Pravilnik o radu Povjerenstva za reklamacije<\/a><\/p>\n<address>\u00a0<\/address>\n<\/div>\n<\/div>\n<\/div>\n<p><!--more--><\/p>\n<h4>PRISTUP INFORMACIJAMA<\/h4>\n<div class=\"csc-header csc-header-n4\">\n<div class=\"csc-header csc-header-n5\">\n<h4><span style=\"text-decoration: underline;\">1. Odluka o odre\u0111ivanju slu\u017ebene osobe za rje\u0161avanje ostvarivanja prava na pristup informacijama<\/span><\/h4>\n<p><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2014\/11\/1.Odluka-imenovanju-sluzbenika-za-informiranje.pdf\">1.Odluka imenovanju sluzbenika za informiranje<\/a><\/p>\n<p>Temeljem odredbe \u010dlanka 13. stavka 1. Zakona o pravu na pristup informacijama (NN 25\/2013), direktor tvrtke Lo\u0161inj usluge d.o.o., dana 21.07. 2014. \u00a0godine donosi ovaj dokument.<\/p>\n<address>Povjerenik za davanje informacija :<\/address>\n<address>Bernard Nikoli\u0107,<\/address>\n<address>e-mail:\u00a0<a title=\"KONTAKT\" href=\"http:\/\/losinj-usluge.hr\/?page_id=21\" target=\"_blank\" rel=\"noopener\">losinj-usluge@losinj-usluge.hr<\/a><\/address>\n<address>\n<address>Lo\u0161inj usluge d.o.o. Dra\u017eica 17\/A 51550, Mali Lo\u0161inj Hrvatska<\/address>\n<address>Tel\/fax: +385(0)51233213<\/address>\n<address>\u00a0<\/address>\n<address><strong><span style=\"text-decoration: underline;\">2. Odluka o ustrojavanju kataloga informacija<\/span><\/strong><\/address>\n<\/address>\n<p><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2014\/11\/2.Odluka-o-ustrojavanju-Kataloga-informacija.pdf\">2.Odluka o ustrojavanju Kataloga informacija<\/a><\/p>\n<\/div>\n<p>Temeljem odredbe \u010dlanka 10. Zakona o pravu na pristup informacijama (NN 25\/2013), direktor tvrtke Lo\u0161inj usluge d.o.o., dana 21.07. 2014. \u00a0godine donosi ovaj dokument.<\/p>\n<\/div>\n<h4 class=\"csc-header csc-header-n4\"><span style=\"text-decoration: underline;\">3. Katalog informacija<\/span><\/h4>\n<p class=\"csc-header csc-header-n4\"><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2014\/11\/3.-Katalog-informacija.pdf\">3. Katalog informacija<\/a><\/p>\n<div class=\"csc-header csc-header-n4\">Temeljem odredbe \u010dlanka 10. Zakona o pravu na pristup informacijama (NN 25\/2013), direktor tvrtke Lo\u0161inj usluge d.o.o., dana 21.07. 2014. \u00a0godine donosi ovaj dokument.<\/div>\n<h4 class=\"csc-header csc-header-n4\"><span style=\"text-decoration: underline;\">4.Zahtjev za pristup informacijama<\/span><\/h4>\n<p><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2016\/01\/Obrazac-2-Zahtjev-za-pristup-informacijama.doc\">a.) Obrazac 2-Zahtjev za pristup informacijama<\/a><br \/>\n<a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2016\/01\/Obrazac-3-Zahtjev-za-dopunu-ili-ispravak-informacije.doc\">b.) Obrazac 3-Zahtjev za dopunu ili ispravak informacije<\/a><br \/>\n<a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2016\/01\/Obrazac-4-Zahtjev-za-ponovnu-uporabu-informacija.doc\">c.) Obrazac 4-Zahtjev za ponovnu uporabu informacija<\/a><\/p>\n<p style=\"text-align: justify;\">Sve obrasce mozete skinuti i sa ove stranice:<\/p>\n<p style=\"text-align: justify;\">https:\/\/pristupinfo.hr\/pravni-okvir\/upute-smjernice-obrasci\/<\/p>\n<h4 class=\"csc-header csc-header-n4\"><span style=\"text-decoration: underline;\">5.Kriteriji za odre\u0111ivanje visine naknade tro\u0161kova dostave informacijama<\/span><\/h4>\n<div class=\"csc-header csc-header-n4\">5.\u00a0<a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2014\/11\/Kriteriji-za-odredivanje-visine-naknade-troskova-dostave-informacije.pdf\">Kriteriji za odredivanje visine naknade troskova dostave informacije<\/a><\/div>\n<div class=\"csc-header csc-header-n4\">Temeljem odredbe \u010dlanka 19. stavka 3. \u00a0Zakona o pravu na pristup informacijama (NN 25\/2013), povjerenica za informiranje, dana 24.01. 2014. \u00a0godine donosi ovaj dokument.<\/div>\n<div class=\"csc-header csc-header-n4\">\n<hr \/>\n<\/div>\n<div class=\"csc-header csc-header-n4\">\n<h4 class=\"csc-header csc-header-n4\"><span style=\"text-decoration: underline;\">6.Godi\u0161nja izvje\u0161\u0107a o pravu na pristup informacijama\u00a0 &#8211; ZPPI NN 25\/13 i 85\/15<br \/>\n<\/span><\/h4>\n<ol>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2016\/02\/Godisnje_izvjesce-2015-ZPPI-NN-25-13-i-85-15.pdf\">Godisnje_izvjesce 2015 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2017\/02\/Godisnje_izvjesce-2016-ZPPI-NN-25-13-i-85-15.pdf\" rel=\"attachment wp-att-970\">Godisnje_izvjesce 2016 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2018\/02\/Godisnje_izvjesce-2017-ZPPI-NN-25-13-i-85-15.pdf\" rel=\"attachment wp-att-1171\">Godisnje_izvjesce 2017 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2019\/02\/Godisnje_izvjesce-2018-ZPPI-NN-25-13-i-85-15.pdf\" rel=\"attachment wp-att-1368\">Godisnje_izvjesce 2018 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2020\/11\/Godisnje_izvjesce-2019-ZPPI-NN-25-13-i-85-15.pdf\">Godisnje_izvjesce 2019 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2021\/02\/Godisnje_izvjesce-2020-ZPPI-NN-25-13-i-85-15.pdf\">Godisnje_izvjesce 2020 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2022\/02\/Godisnje_izvjesce-2021-ZPPI-NN-25-13-i-85-15.pdf\">Godisnje_izvjesce 2021 (ZPPI NN 25-13 i 85-15)<\/a><\/li>\n<li><a href=\"https:\/\/losinj-usluge.hr\/wp-content\/uploads\/2023\/01\/Godisnje_izvjesce-2022-ZPPI-NN-25-13-85-15-69-22.pdf\">Godisnje_izvjesce 2022 (ZPPI NN 25-13, 85-15, 69-22)<\/a><\/li>\n<li><a href=\"https:\/\/losinj-usluge.hr\/?attachment_id=3247\">Godisnje_izvjesce 2023 (ZPPI NN 25-13, 85-15, 69-22)<\/a><\/li>\n<li><a href=\"https:\/\/losinj-usluge.hr\/?attachment_id=3605\">Godisnje_izvjesce 2024 (ZPPI NN 25-13, 85-15, 69-22)<\/a><\/li>\n<li><a href=\"https:\/\/losinj-usluge.hr\/?attachment_id=3633\">Godisnje_izvjesce 2025 (ZPPI NN 25-13, 85-15, 69-22)<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"csc-header csc-header-n4\">Na temelju \u010dlanka 18. Zakona o pravu na pristup informacijama dr\u017eavni tajnik donosi:<\/div>\n<div class=\"csc-header csc-header-n4\"><a href=\"http:\/\/losinj-usluge.hr\/wp-content\/uploads\/2014\/11\/Pravilnik-o-ustrojusadr\u017eaju-i-na\u010dinu-vo\u0111enja-slu\u017ebenog-upisnika-o-ostvarivanju-prava-na-pristup-informacijama.pdf\">Pravilnik o ustroju,sadr\u017eaju i na\u010dinu vo\u0111enja slu\u017ebenog upisnika o ostvarivanju prava na pristup informacijama<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>LO\u0160INJ USLUGE D.O.O. DRA\u017dICA 17\/A 51550 MALI LO\u0160INJ E-mail : losinj-usluge@losinj-usluge.hr OIB: 56737455614 , IBAN : HR79 23400091110212404 BIC (SWIFT): PBZG HR2X \u00a0 URED RADNO VRIJEME: Radno vrijeme ureda : pon-pet \u00a0od 07:00 do 15:00 sati\u00a0 URED -RAD SA STRANKAMA Prijem stranaka: pon &#8211; pet od 08:00 do 13:00 sati (Pauza 11:00-11:30 sati)\u00a0\u00a0 Prijem stranaka\u2026 <span class=\"read-more\"><a href=\"https:\/\/losinj-usluge.hr\/?page_id=418\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-418","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=\/wp\/v2\/pages\/418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=418"}],"version-history":[{"count":67,"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=\/wp\/v2\/pages\/418\/revisions"}],"predecessor-version":[{"id":3733,"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=\/wp\/v2\/pages\/418\/revisions\/3733"}],"wp:attachment":[{"href":"https:\/\/losinj-usluge.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}